Get the details before you decide.
Straight answers about the workspace, your rollout and where to get help.
What is Menuji?
Menuji is browser-based restaurant software connecting menus, staff orders, kitchen preparation, dining-room workflows, supported billing and operational records. Selected addons extend it further. It is operated by Deburise Solutions in Bangalore.
How much does Menuji cost?
Advertised plans are ₹999 monthly or ₹9,999 annually in India, and US$15 monthly or US$150 annually internationally. Confirm checkout price, applicable taxes, enabled modules, limits and terms before purchase.
Is there a trial?
New restaurant workspaces have a 30-day starting trial configured. Check current signup conditions and test the workflows you need before choosing a paid plan.
Are all seventeen addons complete and included?
No blanket completion or inclusion claim is made. Availability depends on plan, enabled configuration and deployed version. Addons have defined scopes and remaining work; request written confirmation for essential requirements.
Does it work on phones and tablets?
Menuji needs a suitable web browser and internet access. Test your actual devices and screens. Offline operation is not established.
Can I manage multiple branches?
Supported branch setup and switching are implemented. Confirm branch access, terminal allowances and your rollout with the team.
Can cashiers and kitchen staff have separate access?
Yes. Supported owner, manager, cashier and kitchen roles restrict available work. Use individual accounts and verify their permissions during setup.
Are menu variations and modifiers supported?
Reviewed choices and controlled publication are supported within implemented ordering workflows. Test your price, recipe, reward and channel combinations.
Can customers browse and order by QR?
Published menus and supported customer requests are implemented. Ordering must be enabled and configured; publication alone does not enable every checkout channel.
Which payment gateway is used?
Razorpay is the initial gateway. Customer payments use each restaurant’s own configured merchant account. Menuji subscriptions use a separate Menuji merchant account. Live transaction verification is a separate setup step.
Can I upload a restaurant payment QR?
Initial manual QR workflows cover India/INR and Thailand/THB. Staff must verify the bank receipt before recording payment. A scan or screenshot is not confirmation. Automatic PromptPay is deferred.
Are invoices and tax settings supported?
Supported invoices capture configured taxes, service charges and reviewed discounts. Eligible credits preserve the original invoice. Your adviser should confirm local tax and document requirements.
Can I split a bill or collect a tip?
Supported invoice-share collection and separate gratuity workflows have specific payer, source and payment restrictions. Confirm the exact cash, gateway, refund and split scenario; universal split-tip coverage is not promised.
Can I print KOTs and invoices?
Supported layouts use browser printing, including an 80mm invoice view. Test your printer, browser, drivers and paper settings. A print-attempt record does not prove physical output.
Which languages and currencies are supported?
English, Hindi, Kannada and Thai presentation cover many supported screens; coverage varies. Thirteen configured sales currencies include INR and THB. Currency selection does not provide exchange conversion or universal tax and gateway support.
Can Menuji manage Inventory and Loyalty?
Selected workflows include recipes, stock records, purchasing, points, stamps and eligible redemption. Both modules have defined limits and remaining scope. Confirm inclusion and operating requirements.
Does the expense register show profit?
No. It records incurred costs, not payment, cash movement or complete profit. Order totals, invoices and collected payments also represent separate measures.
Can messages use my restaurant account?
Supported SMS and WhatsApp adapters use restaurant-owned accounts with consent, template and dispatch controls. Provider approval, fees, event coverage and delivery receipts vary. Delivery is not guaranteed.
What do the AI tools do?
The implemented scope is bounded menu-description drafting with explicit review before application. Platform-owned OpenRouter routing is free-only and fails closed when eligibility or capacity cannot be verified. General analytics or conversation tools are not promised.
Where are the setup guides?
Visit help.menuji.com for searchable core guides and illustrative app screenshots. Use guidance for your deployed version and ask support about differences.
Can I bring data from another system?
Contact support with the source format, fields, volume and desired outcome. Supported CSV workflows use specific schemas; do not assume complete historical migration until scope is agreed.
How do I get support?
Use the help centre, email [email protected] or call +91 9071779997. Include your restaurant, screen and a concise description. Never send passwords, API keys, card details or one-time codes.
How do refunds work?
Menuji subscription requests are reviewed case by case under the refund policy and applicable law. Restaurant customer order refunds are separate and handled by that restaurant through supported payment workflows.
Bring your menu.
Walk through a real order.
Explore the workflow, check the details and choose the setup that fits your restaurant.