Privacy Policy
Effective and Updated Date : January 24, 2025
1. Introduction
Menuji ("we," "us," "our") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.menuji.com) and use our services. As a platform dedicated to empowering restaurants with seamless management tools, we understand the importance of trust in handling sensitive business and personal data.
By accessing or using our services, you agree to the practices described in this policy. If you do not agree, please refrain from using our platform. This policy applies to all users, including restaurant owners, staff, and visitors, and complies with Indian IT laws and GDPR standards.
We aim to maintain the highest data security standards, ensuring that your information is used only for its intended purpose. Menuji is dedicated to transparency, and this document details the types of data we collect, how we handle it, and the rights you have as a user. Whether you’re using our platform for restaurant reservations, inventory management, or analytics, we prioritize the confidentiality and integrity of your data.
For any questions, clarifications, or requests regarding this Privacy Policy, please contact us at info@menuji.com. Your trust is the cornerstone of our business, and we continually strive to improve our privacy practices to protect your interests.
2. Information We Collect
Menuji collects various types of information to provide and improve our services. The data collected ensures that we deliver a personalized, efficient, and secure experience for our users.
2.1 Personal Information
We collect information such as your name, email address, phone number, billing address, and other contact details. This data is typically provided when you sign up for our services, fill out forms, or communicate with us.
2.2 Business Information
For restaurant owners and managers, we collect business-specific information, including restaurant names, menus, pricing, order history, and staff details. This data helps us deliver core functionalities such as inventory management and analytics.
2.3 Technical Information
We gather information about the devices you use to access our services. This includes:
- Device and Browser Information: Type, version, and configuration.
- Usage Data: Pages visited, time spent on our website, and features used.
- IP Address: For location identification and security purposes.
2.4 Cookies and Tracking Data
We use cookies, web beacons, and similar technologies to enhance your experience, understand usage patterns, and provide targeted features. Cookies can store preferences, session details, and other identifiers. You can manage cookie preferences in your browser settings.
2.5 Payment Information
For subscription and transaction processing, we collect payment details such as credit/debit card numbers. Payment processing is handled securely through third-party services compliant with PCI DSS standards.
This information is essential for delivering tailored services, improving user experiences, and ensuring the safety of your data. If you wish to understand more about our data practices, please contact us at info@menuji.com.
3. How We Use Your Information
At Menuji, we use the information we collect for a variety of purposes, ensuring our services are efficient, personalized, and compliant with legal requirements. Here's a detailed breakdown of how your data is utilized:
3.1 Service Delivery
- Enable core functionalities like reservations, inventory tracking, staff scheduling, and POS transactions.
- Ensure accurate and secure processing of payments through third-party gateways.
3.2 Personalization
- Tailor user experiences based on preferences and usage patterns.
- Provide personalized recommendations for features and services.
3.3 Communication
- Send updates about new features, policy changes, or service-related information.
- Respond to queries or feedback submitted through support channels.
3.4 Analytics
- Analyze usage patterns to identify trends, improve features, and enhance overall service quality.
- Generate anonymized data insights for system optimization.
3.5 Marketing
- Inform users about promotions, special offers, and new services relevant to their business.
- Provide targeted advertising based on user interactions, subject to consent.
3.6 Compliance
- Meet legal and regulatory requirements, such as verifying user identities to prevent fraud.
- Investigate and address unlawful activities or violations of our terms of service.
We ensure that your information is used only for legitimate purposes and within the scope of your consent. If you wish to withdraw consent or restrict data processing, contact us at info@menuji.com.
4. Sharing Your Information
Menuji values your trust and only shares your data under specific circumstances to provide efficient, secure, and seamless services. Here's how and when your information might be shared:
4.1 Service Providers
We work with trusted third-party service providers to ensure the smooth functioning of our platform. These may include:
- Payment Gateways: Secure processing of transactions.
- Hosting Services: Reliable storage and management of your data.
- Analytics Providers: Insights into user behavior to optimize the platform.
All third-party partners adhere to strict confidentiality agreements and data protection standards.
4.2 Legal Obligations
We may disclose your data to comply with legal obligations under Indian laws, including:
- Responding to valid legal requests, such as court orders or government inquiries.
- Addressing unlawful activities or enforcing our terms of service.
4.3 Business Transfers
In case of a merger, acquisition, or sale of business assets, user data may be transferred to the new entity, ensuring continued service delivery. You will be notified of any such changes.
4.4 Consent-Based Sharing
We may share your information with other parties if you provide explicit consent. This could include partnerships or collaborations tailored to your business needs.
Menuji ensures that any data sharing is transparent, necessary, and within the bounds of user consent. If you have concerns or wish to opt out of specific data-sharing practices, contact us at info@menuji.com.
5. Data Security
At Menuji, protecting your data is a top priority. We employ robust security measures to safeguard your personal and business information against unauthorized access, alteration, or destruction. These measures ensure the confidentiality, integrity, and availability of your data.
5.1 Security Measures
- Encryption: All sensitive data, including payment information, is encrypted using industry-standard SSL (Secure Socket Layer) technology.
- Access Controls: User accounts are protected with secure credentials, and access to systems is restricted to authorized personnel only.
- Regular Monitoring: Our systems are routinely monitored for vulnerabilities, and updates are applied promptly to address emerging security threats.
5.2 User Responsibility
While we implement strict security measures, users must also take precautions:
- Use strong, unique passwords for your account.
- Avoid sharing account credentials with others.
- Notify us immediately if you suspect unauthorized access.
5.3 Data Breach Response
In the unlikely event of a data breach, we will:
- Notify affected users promptly.
- Report the incident to regulatory authorities as required by law.
- Take corrective actions to mitigate risks and prevent future breaches.
5.4 Limitations
No system is completely foolproof. While we strive to implement the best security measures, we cannot guarantee absolute protection. Users are encouraged to exercise caution when sharing sensitive information online.
For any questions or concerns regarding our security practices, please contact us at info@menuji.com.
6. Data Retention
Menuji retains user information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Our data retention policy is designed to balance operational requirements with data minimization principles.
6.1 Retention Period
- Personal Information: Retained as long as you maintain an active account with Menuji or as required by law.
- Business Data: Information related to restaurant operations, such as menu details and transaction records, is retained to support operational history and analytics.
- Payment Information: Stored securely by our payment processors and only for the duration required for processing and legal compliance.
6.2 Deletion Policy
- Upon account closure, most user data is permanently deleted from our systems within a reasonable timeframe unless retention is mandated by applicable laws.
- Certain aggregated or anonymized data may be retained for analytics and system improvement.
6.3 Legal Requirements
- Records may be retained to meet obligations under Indian IT laws and applicable financial or tax regulations.
- Data involved in ongoing legal disputes or investigations is retained until the matter is resolved.
6.4 User Rights
Users may request the deletion of their data by contacting info@menuji.com. We will process such requests in compliance with legal requirements, ensuring no conflicts with regulatory obligations.
By retaining data appropriately, Menuji ensures continuity of service while respecting user privacy and adhering to legal standards.
7. Your Rights
As a user of Menuji, you are entitled to various rights concerning your personal data under applicable laws, including the Indian IT Act, 2000, and GDPR (if applicable). We are committed to ensuring that these rights are respected and exercised with ease.
7.1 Right to Access
You can request a copy of the personal information we have about you. This includes details on how your data is processed and stored.
7.2 Right to Rectification
If any of your information is inaccurate or incomplete, you have the right to request corrections to ensure accuracy.
7.3 Right to Erasure (Right to Be Forgotten)
You can request the deletion of your personal information, provided it is not required to:
- Comply with legal obligations.
- Resolve disputes or enforce agreements.
- Maintain operational integrity for services already rendered.
7.4 Right to Restrict Processing
You may limit how your personal data is processed, particularly in cases where you contest its accuracy or object to its use.
7.5 Right to Data Portability
You can request that we transfer your personal information to you or a third party in a structured, commonly used, and machine-readable format.
7.6 Right to Object
You have the right to object to the processing of your personal data for direct marketing or legitimate business interests.
7.7 Right to Withdraw Consent
If processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
7.8 How to Exercise Your Rights
To exercise any of these rights, contact us at info@menuji.com. We will respond to your request within the timeframes required by law.
8. Cookies and Tracking Technologies
Menuji uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver tailored services. This section explains how we use these technologies, their purpose, and your options to manage them.
8.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help remember your preferences and improve functionality. Types of cookies we use include:
- Essential Cookies: Required for core website functions.
- Performance Cookies: Monitor website usage and improve performance.
- Functional Cookies: Store user preferences for a personalized experience.
- Advertising Cookies: Deliver targeted marketing based on your interactions.
8.2 How We Use Cookies
- To streamline navigation and maintain login sessions.
- To analyze user behavior and improve website performance.
- To remember preferences, such as language and region.
- To serve ads relevant to your interests.
8.3 Third-Party Tracking
Menuji partners with third-party services like Google Analytics and advertising networks. These services may use cookies to collect anonymous information about your interactions with our website and advertisements.
8.4 Managing Cookies
Most browsers allow you to control cookies through settings. You can:
- Disable cookies entirely.
- Delete existing cookies.
- Set preferences for specific websites.
Please note that disabling cookies may impact the functionality of our website and limit your access to some features.
8.5 Other Tracking Technologies
We may use pixel tags, web beacons, and other similar technologies to track user actions and measure the success of marketing campaigns.
If you have questions about our use of cookies, contact us at info@menuji.com.
9. Children's Or Minor's Privacy
Menuji is not intended for use by individuals under the age of 18. We do not knowingly collect, store, or process personal data from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately at info@menuji.com.
9.1 Measures to Protect Children
- Age Restrictions: Our services, including registration and payment features, are designed for users who are 18 years or older.
- Parental Control: We encourage parents and guardians to monitor their children’s internet usage and ensure they do not access age-inappropriate platforms like ours.
9.2 What Happens if We Collect Children's Data?
If we inadvertently collect information from a minor:
- We will delete the data immediately upon discovery or notification.
- We may request verification of parental or guardian consent if deemed necessary.
9.3 User Responsibility
If you are using our platform on behalf of a minor (e.g., managing a family business), ensure that you provide only the necessary business-related information and not personal data about the minor.
By proactively addressing these concerns, we align our practices with laws such as the Children's Online Privacy Protection Act (COPPA) and relevant Indian regulations.
For concerns or questions about this section, contact us at info@menuji.com.
10. International Data Transfers
Menuji operates primarily in India, but user data may be processed, stored, or transferred to servers located outside the country. These transfers occur to ensure the seamless operation of our platform and are conducted in compliance with applicable data protection laws, including GDPR and the Indian IT Act, 2000.
10.1 Why Data May Be Transferred
- Hosting and cloud storage services provided by international vendors.
- Third-party integrations for payment processing, analytics, and marketing tools.
- Collaboration with global service providers to enhance platform functionality.
10.2 Ensuring Data Protection
We take several measures to ensure your data remains protected:
- Adequacy Frameworks: Transfers are made to jurisdictions with equivalent data protection standards.
- Data Processing Agreements (DPAs): Binding agreements with third parties to uphold stringent security measures.
- Encryption: Data is encrypted during transit to prevent unauthorized access.
10.3 User Consent
By using Menuji, you consent to the transfer, processing, and storage of your data outside India as necessary for providing our services.
10.4 Your Rights
If you have concerns about international data transfers, you may contact us to:
- Understand the safeguards in place for your data.
- Request further details about the processing activities.
We ensure that all international transfers are lawful and secure. For questions or concerns, contact us at info@menuji.com.
11. Updates to This Privacy Policy
Menuji reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the "Last Updated" date clearly indicated. We encourage you to review this policy periodically to stay informed about how we protect your data.
11.1 Notification of Changes
- If changes significantly affect your rights, we will notify you via email or through prominent notices on our website.
- Minor updates or clarifications may not require direct communication but will still be reflected on this page.
11.2 Why We Update This Policy
- To comply with new legal and regulatory requirements, such as amendments to the Indian IT Act, 2000, or GDPR.
- To reflect changes in our services, technology, or data usage practices.
- To address feedback from our users or align with industry standards.
11.3 User Responsibilities
- It is your responsibility to review this Privacy Policy periodically.
- Continued use of our services after an update constitutes your acknowledgment and acceptance of the revised terms.
For questions about updates to this policy or our privacy practices, please contact us at info@menuji.com.
Menuji is your trusted partner in restaurant success, offering smart, intuitive tools for seamless management and growth. From POS to operations, we help you save time, reduce hassle, and focus on serving unforgettable experiences.
Join Our Newsletter
FOLLOW & SHARE
Coming Soon
Custom Solutions for Restaurants | Custom POS for Restaurants | Automation for Restaurants | Website for Restaurants | Accounting Solutions for Restaurants
Other Products - WAJI - DEBUTAP - QRJI - 2WA
Copyrights Reserved © 2025 - Menuji - Restaurant POS and Ordering System.
